Change and conflict

Abstract

This video is looking at how to manage change and conflict within the organisation. It discusses the stages for managing change including: unfreezing, changing, and refreezing; and conflict including priorities; the three views of conflict including: traditional view point, behavioral view point, and modern or interactions view point. The video provides the manager's role in conflict management including: analyze, intensity of the conflict, strategies, reduce level, superordinate, uniting, resolve, compromise, confrontation. This video is good for change managers.

Produced by the Center for Occupational Curriculum Development, The University of Texas at Austin, pursuant to a contract with the Texas Education Agency.

Dr. R.D. Bristow, Director Research Coordinating Unit

Patricia Lindley, Educational Program Director

D.W. Thomas, Post Secondary Mid-Management Specialist

Content material based on input provided by Management Team, Dallas Count Community College District by the lead instructor Ray Atner; script developed by Patrick Ogle, Center for Occupational Curriculum Development, and additional imput provided by reviewers at EI Paso Community College. Austic Community College, and North Texas State University.

Video running time 28 minutes