Vissers, JanBeech, Roger2018-11-132018-11-1320052005http://196.43.179.3:8080/xmlui/handle/123456789/1035Part I CONCEPTS: 2 Lessons to be learned from operations management; 3 Health operations management: basic concepts and approaches; 4 Unit logistics: allocation and utilisation of resources; 5 Chain logistics: analysis of care chains; 6 Frameworks for health operations management; Part II CASE STUDIES: 7 Description and analysis of hospital care processes ; 8 Aggregate hospital production and capacity planning; 9 How to take variability into account when planning the capacity for a new hospital unit; 10 Admission planning and patient mix optimisation; 11 Master scheduling of medical specialists...en-USBook