BNA Communications Inc.2018-10-152018-10-1519901990Bellcore - Bell Communications Research, (1990)Introduction: setting the stage.Bellcore - Bell Communications Researchhttp://196.43.179.3:8080/xmlui/handle/123456789/321The presenter provides alternative solutions for handling drama at workplace. The video starts with 3 different scenarios from which the presenter provides solutions to the challenges. Video running time 1 hour, 14 minutesen-USWorkplaceDramaIntroduction: setting the stageBridges: Skills for Managing a Diverse WorkforceVideo