Ahandbook of communication skills
Loading...
Date
2009
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Description
1. Understanding Communication; 2. Workplace Communication Relationships; 3. Types of Communication; 4. Methods of Communication; 5. Communication Styles; 6. Common Roadblocks to Communication; 7. Criteria for Assessing Communication Competence; 8. Seven Actions for Effective Communication; 9. Some DOs of Effective Communication; 10. Some DONTs of Effective Communication