Handbook of usability testing: how to plan, design, and conduct effective tests
Abstract
Description
Part One Usability Testing: An Overview
1.What Makes Something Usable?; 2.What Is Usability Testing?; 3.When Should You Test?; 4.Skills for Test Moderators;
Part Two The Process for Conducting a Test
5.Develop the Test Plan; 6. Set Up a Testing Environment; 7.Find and Select Participants; 8. Prepare Test Materials; 9.Conduct the Test Sessions; 10.Debrief the Participant and Observers; 11.Analyze Data and Observations; 12.Report Findings and Recommendations
Part Three Advanced Techniques
13.Variations on the Basic Method; 14.Expanding from Usability Testing to Designing the User Experience